Running your own business is complicated when it comes to
creating the right advertising campaign that gives you the best return on
investment. Among the glut of marketing options, you should consider email
marketing. It allows you to reach out to current and prospective customers and
keep them updated on the latest deals and news about your company. Bulk email
services have the benefit of being able to test customer retention and loyalty
with intensive reporting.
Email marketing services enable you to create specific
marketing for each segment of your audience. These services let you spread news
about your company and bring in new customers in an efficient and reportable
way. The best email marketing services are iContact, Benchmark Email and
Pinpointe. If you'd like some tips on running better campaigns, check out our
articles on bulk email marketing.
Email Marketing Services: What to
Look For
Creating an email campaign can be as simple as adding names
to a database, customizing an easy-to-use template, and looking at how
effective your emails are via simple pie charts and bar graphs. Look for
services that offer intuitive tools to help you quickly upload your list of
contacts. You'll also want the flexibility to adjust the designs on your email
marketing messages so that they reflect your company's image.
In addition to finding up-to-date designs, focus on products
that are easy to learn and use so you can spend your time with your customers
instead of with tech support. Below are the criteria we used to rank the best
email marketing software.
Contact Management
It's important that you choose a service that is easy to
use. The appearance and simplicity of the dashboard are going to determine how
often you access the program to create campaigns. The ability to import
existing mailing lists from other services, whether they are social media or
email providers, is a big plus. The best email advertising services allow you
to create custom demographic segments so you can reach the right customers with
the most applicable message.
Email Creation
Before choosing a service, you'll want to make sure you can
upload images, type your text, manipulate how your text displays, and add links
and a social media share bar, among several other features. An effective email
marketing company offers the professional features you need to create customer
surveys, newsletters and other event emails.
Many email marketing solutions offer the flexibility to work
either in a design format or directly with HTML. With most products, you can
create an email message from scratch or choose from a large list of creative
templates.
Sending & Reporting Features
Email marketing services provide reports, graphs and
statistics that show you how your email campaign is doing. You can see how many
customers open your emails and even which links they click on. You can see how
many people unsubscribe and how many forward your emails to others. These
reports also let you know how many emails bounce, meaning they didn't reach
their intended destination, and you can tell how many are still unopened.
Some email services work with Google Analytics to give you
even more data you can use to increase the success of your campaign. Most email
marketing services help you maintain your list of contacts by automatically
deleting email addresses that bounce.
Help & Support
A top-notch email marketing service provides help options to
get you started, including a user manual, a wizard to walk you through the
creation and monitoring of your email campaign, FAQs, a blog, tutorials and
articles that explain how to create effective campaigns. Support should include
the ability to contact the company by email, phone or live chat.
The reasons to invest in an email marketing service are easy
to see. You can save money and have online reporting keep track of new and
returning customers. Once you use it, you'll never be able to go back to
outdated options like direct mail advertisements.
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